
Em Medich
CRM Administrator
With Calder Since: March 2025
Current Role: As CRM Administrator, Em is responsible for supporting Calder Capital’s operations through data management, process optimization, and ensuring high standards of efficiency across various initiatives. Her expertise in research, quality control, and data analysis will be instrumental in enhancing Calder’s outreach capabilities and delivering top-tier service to clients.
Background:
Originally from Rockford, Michigan, Em recently moved back to the Grand Rapids area after spending time in Charlotte, North Carolina. She has over five years of experience in quality assurance, with a strong focus on data integrity, process improvement, and operational efficiency. Em previously worked as a Quality Control Specialist at Madcap Coffee Company, where she was instrumental in refining quality standards and operational processes. She holds an Associate of Arts and Sciences from Grand Rapids Community College.
Hobbies:
Outside of work, Em enjoys exploring various hikes and trails along the Lake Michigan coast, reading, cooking, and spending time with her cats. She also makes frequent trips to the Detroit area to visit friends and attend concerts. Passionate about continuous learning and personal growth, she embraces the philosophy: "When you make positive changes in your own life, those effects ripple out from you and you can find yourself surrounded by the very thing you fostered."
LinkedIn: Click here to connect with Em.